If you’re able to repair something, it’s much more likely to last. We incorporate this ethos into our pieces from the beginning, and select materials that are hard-wearing and easy to fix.
We’re proud to offer our life-long repairs program on any Kuwaii item of clothing, while lifelong repairs on our footwear can be handled by our authorised repairers.
Simply bring your garment back to us, and we will advise on repair options and costs. For more information, you can email contact@kuwaii.com.au or speak to our staff in any store.
Please ensure that any item brought in for repair is freshly washed and clean.
Out of respect for our repairers and to get the best result on your repair, we can’t accept any soiled or dirty items.
If a garment is deemed unclean by our team, we may have to return it to you. Please make sure any shoes are deodorised and cleaned before bringing them in.
Simply bring your items into any Kuwaii store or contact us to arrange repairs.
Please refer to our recommendations on Wear, Care, Repair page, to get the most life from your Kuwaii pieces.
Number of garments repaired so far: 538 and counting
Number of pairs of shoes repaired: 267 and counting
Kuwaii Secondhand pieces are not covered by our warranty repair program, but we are happy to repair them through our Lifetime Repair Program.