Kuwaii’s Re-Worn Program

We created our Re-Worn Program to extend the life cycle of treasured Kuwaii pieces. Our philosophy is simple: invest in quality pieces, wear them as long as possible — and when you’re done with them, pass them on to someone else.

Trade in your pre-loved Kuwaii item at our stores and receive:

• For items in Near New condition: a $20 voucher
• For items in Well Loved condition: a $10 voucher
• For items Ready to Recycle: we will mend them if possible, or recycle them thoughtfully if not. No voucher will be issued for items in Ready to Recycle condition.

Please note:

• We accept up to 5 Second Hand Kuwaii items per customer at a time.
• We accept clothing or footwear into the Second Hand Program.
• Please ensure your items are clean when you return them to us.

Vouchers are issued on the spot and will expire in 6 months. Please allow some time for our staff to sort your items when you bring them to the store.

What happens to the returned items?

Re-wear
Garments deemed still wearable are prepared for re-selling to prolong their useful life. These are sold as our Kuwaii Secondhand Marketplace pieces in our stores intermittently throughout the year. Sign up to our newsletter to be made aware of the next Secondhand Marketplace. 

Repair
Garments that need minor patching or repairs are carefully mended. We keep an archive of past fabrics so we can usually match fabrics for patches. Depending on their condition, we prepare these garments for resale or donation.

Re-Purpose
Garments that are deemed unwearable or unrepairable are made into other products such as cleaning cloths or rags.

Re-Cycle
At the very end of life, the garment will be dismantled and sent to our partner recycling mill. From there, the garment is processed and the usable components are recycled into new and useful items.