Shipping – Kuwaii

Online orders are sent during business hours between Monday and Fridays.
Purchases made on weekends and public holidays will be processed on the next business day.
Please note that your order will only be shipped once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address, order or payment verification.
Make sure to double check your billing and shipping address when placing an order.
Prices displayed on the website are inclusive of Australian Goods and Services Tax (GST)
Kuwaii offers free postage on all exchanges.

 

Click and Collect
We offer click & collect on all orders from our Brunswick studio. Click here for more information. 

 

Shipping During Lockdown
During lockdowns we have a local delivery service for addresses within 5kms of our Head Office in Brunswick. For orders placed in these suburbs, your order will be sent on the following Monday or Thursday, and will be hand delivered to your door. You will be notified by text message with a delivery window from our friendly delivery guy, Mark! 

Delivering to the following suburbs: 
Abbotsford 
Ascot Vale                                             
Brunswick
Brunswick East
Brunswick West
Carlton   
Carlton North                                              
Clifton Hill                                             
Coburg
Coburg North                                                
Collingwood                                         
Essendon 
Essendon North                                            
Fairfield
Fitzroy
Fitzroy North  
Flemington                                               
Ivanhoe
Kew
Moonee Ponds
Northcote
North Melbourne 
Parkville
Pascoe Vale
Pascoe Vale South 
Preston
Preston West
Princes Hill
Strathmore
Thornbury 
Travancore

Shipping During Sale Periods
Please note that due to the number of orders we receive during sale periods, your order may take an additional 2 – 4 business days to be processed. Please contact online@kuwaii.com.au if your order is urgent.

Shipping: Domestic Orders
Kuwaii uses Australia Post e-Parcel service for domestic delivery, and offers free shipping on all domestic orders.
– Express postage is available for an additional $5
– Signature on delivery is available for an additional $3
Please see the chart below for shipping options & timeframes.

Destination

Shipping Service

Cost

Delivered

Domestic Australia orders $100 and under

Australia Post e-parcel

$10

1-4 Business Days

Domestic Australia orders over $100

Australia Post e-parcel

Free

1-4 Business Days


Shipping: New Zealand Orders

Kuwaii uses Australia Post Air Mail Track and Pack service for New Zealand delivery. There is a $20 AUD flat rate for New Zealand orders. If insurance is required, please contact us directly for a quote and note that extra charges will apply. The customer must be responsible for any import duties or taxes applicable on the parcel.

Destination

Shipping Service

Cost

Delivered

New Zealand orders $100 and under

Australia PostAir Mail Track & Pack

$20

2-5 Business Days

New Zealand orders over $100

Australia PostAir Mail Track & Pack

FREE

2-5 Business Days


Shipping: International Orders

Kuwaii uses Australia Post Air Mail Track and Pack service for international delivery. There is a $35 AUD flat rate for international orders. If insurance is required, please contact us directly for a quote and note that extra charges will apply. The customer must be responsible for any import duties or taxes applicable on the international parcel.

Destination

Shipping Service

Cost

Delivered

International

Australia PostAir Mail Track & Pack

$35

3-10 Business Days


Tracking Your Order

Upon the completion of your order, you will receive a shipping confirmation email, outlining the details of your order. This message will include a tracking number with information on how to track your parcel through the Australia Post website.